E-Commerce Operations Specialist (Beauty Industry)

Join our dynamic team as an E-Commerce Operations Specialist and play a pivotal role in shaping the success of our beauty brand's online presence! We're seeking a detail-oriented and proactive professional to manage and optimize our e-commerce operations, ensuring seamless customer experiences and driving sales growth. Based in Tangerang, Banten, you'll be part of a vibrant e-commerce team at Private Advertiser, a leading player in the beauty industry.

As an E-Commerce Operations Specialist, you'll be responsible for managing our online store on Shopify, handling inventory, processing orders, and ensuring our website runs smoothly. You'll work closely with our marketing and sales teams to implement strategies that enhance our e-commerce performance. This is a fantastic opportunity to grow your skills in e-commerce, with room for career advancement within our expanding organization.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our Shopify store, ensuring it runs smoothly and efficiently.
• Handle inventory management, including stock levels, reordering, and product updates.
• Process and fulfill orders, working closely with our logistics partners to ensure timely deliveries.
• Monitor and analyze sales data to identify trends and opportunities for improvement.
• Collaborate with the marketing team to implement e-commerce strategies and promotions.
• Provide excellent customer service, resolving any issues or concerns promptly.
• Stay updated with the latest e-commerce trends and best practices.
• Assist in training and supporting junior team members.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 2-4 years of experience in e-commerce operations, preferably in the beauty industry.
• Proficient in using Shopify and other e-commerce platforms.
• Strong analytical skills with experience in data analysis and reporting.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Fluency in English is a plus.
• Certification in e-commerce or digital marketing is a plus.

🛠️ Keahlian

Lowongan Terkait